How CSPDCL Processes Your Application

Organizational Structure

CSPDCL operates through a hierarchical system to manage power supply applications and ensure smooth operations. The structure includes: Head Office, Regional Offices, Circle Offices, Division Offices, and Sub-Division Offices.

CSPDCL Network

1. Sub-Division Office

Officer in charge: Assistant Engineer

The officer in charge of this office is an Assistant Engineer. He possesses deep knowledge of his area and hands-on experience with site-level work.

• Acts as the collection point for applications up to 11 kV voltage level.
• Responsible for operation and maintenance of power supply systems up to 11 kV.
• Functions as the field engineer for any High Tension (HT) voltage system.

2. Division Office

Officer in charge: Executive Engineer

The officer in charge of the Division Office is an Executive Engineer. He possesses extensive knowledge of his division, strong technical expertise in electrical systems across all voltage levels, and experience in managing site-level operations.

• Handles applications for all voltage levels.
• Acts as the field-level officer for systems above 33 kV.
• Verifies documents, application forms, and attachments as per regulations.
• Conducts feasibility surveys for connection points at any voltage level.
• Submits reports to the Circle Office.
• Responsible for power supply systems up to 33 kV.

3. Circle Office

Officer in charge: Superintending Engineer

The officer in charge of the Circle Office is a Superintending Engineer. He is responsible for overseeing revenue collection across the circle, ensuring efficient management of subordinate offices, and enforcing strict compliance with safety standards. His role encompasses administrative leadership, financial accountability, and technical supervision to maintain reliable and secure power distribution.

• Manages power supply systems above 33 kV.
• Primary responsibility for revenue generation and financial matters.
• Can approve connections up to 33 kV and 1000 kVA contract demand within its circle.
• Applications above this limit are forwarded to the Regional Office.

4. Regional Office

Officer in charge: Executive Director

The officer in charge of the Regional Office is an Executive Director. He holds overall responsibility for the administration and performance of the region, ensuring effective coordination among Circle and Division offices. His duties encompass strategic planning, revenue oversight, operational efficiency, and strict adherence to safety and regulatory standards. He provides leadership in policy implementation, resource management, and customer service, thereby ensuring reliable and sustainable power distribution across the region.

• Can approve load demand up to 2500 kVA.
• Applications exceeding this limit are forwarded to the Head Office Power Management Team.

5. Head Office

Officer in charge: Executive Director (Regulatory Affairs & Power Management)

The officer in charge of the Head Office for Regulatory Affairs and Power Management is an Executive Director. He holds overall responsibility for policy formulation, regulatory compliance, and strategic oversight of power management. His role includes close coordination with transmission and generation companies to ensure reliable power supply, effective load management, and adherence to statutory and safety standards. He provides leadership in aligning regulatory frameworks with operational needs, optimizing resource utilization, and maintaining seamless integration across the power sector value chain.

• Power Management Team approves any voltage level or load demand.
• Reviews feasibility for loads above 5000 kVA.